Case study of the experience capturer evaluation tool in the design process of an industrial HMI

Erik Aranburu*, Ganix Lasa, Jon Kepa Gerrikagoitia, Maitane Mazmela

*Corresponding author for this work

    Research output: Contribution to journalArticlepeer-review

    10 Citations (Scopus)

    Abstract

    In the absence of user experience evaluation tools for industrial human-machine interfaces (HMI), a specific tool called eXperience Capturer (XC) has been created. It is a multi-method user-centred tool that evaluates the pragmatic and experiential aspects of employees' interaction with industrial HMIs during the three phases of experience. In this article, a case study is shown where the XC tool is used in an industrial HMI design process. The results show that evaluation using the XC tool facilitates the creation of a new design that improves the experience of employees during interaction, increasing their autonomy, competence, closeness to the system, safety and stimulation.

    Original languageEnglish
    Article number6228
    JournalSustainability
    Volume12
    Issue number15
    DOIs
    Publication statusPublished - Aug 2020

    Keywords

    • Evaluation tool
    • Human-Machine Interface
    • Industry 4.0
    • User experience

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