Elders using smartphones - A set of research based heuristic guidelines for designers

Stefan Carmien; Ainara Garzo Manzanares

doi:10.1007/978-3-319-07440-5_3

Elders using smartphones - A set of research based heuristic guidelines for designers

Stefan Carmien
, Ainara Garzo Manzanares

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

31 Citations (Scopus)

1 Downloads (Pure)

Abstract

Smartphones and an increasingly aged population are two highly visible emergent attributes in the last decade. Smartphones are becoming the canonical front end for the cloud, web, and applications from email to social media - especially so if you include pads in the same category. In Europe, the Americas and Asia the ratio of over those over 65 compared to the total population that is becoming increasingly skewed. This paper is about the intersection of these two socio-technical vectors, or more to the point about the mismatch between them: a mismatch which can lead to an increase in the digital divide rather than the decline that the more affordable smartphones could promise. We present a study of literature and results of a design process in the form of heuristics to support smartphone/tablet designers making useable and useful products for elder end-users.

Original language	English
Title of host publication	Universal Access in Human-Computer Interaction
Subtitle of host publication	Universal Access to Information and Knowledge - 8th International Conference, UAHCI 2014, Held as Part of HCI International 2014, Proceedings
Publisher	Springer Verlag
Pages	26-37
Number of pages	12
Edition	PART 2
ISBN (Print)	9783319074399
DOIs	https://doi.org/10.1007/978-3-319-07440-5_3
Publication status	Published - 2014
Event	8th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2014 - Held as Part of 16th International Conference on Human-Computer Interaction, HCI International 2014 - Heraklion, Greece Duration: 22 Jun 2014 → 27 Jun 2014

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Number	PART 2
Volume	8514 LNCS
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Conference

Conference	8th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2014 - Held as Part of 16th International Conference on Human-Computer Interaction, HCI International 2014
Country/Territory	Greece
City	Heraklion
Period	22/06/14 → 27/06/14

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 9 Industry, Innovation, and Infrastructure

Keywords

GUI design guidelines
Hueristics
Older adults
Small touch screens
Smartphone

Access to Document

10.1007/978-3-319-07440-5_3

Cite this

Carmien, S., & Manzanares, A. G. (2014). Elders using smartphones - A set of research based heuristic guidelines for designers. In Universal Access in Human-Computer Interaction: Universal Access to Information and Knowledge - 8th International Conference, UAHCI 2014, Held as Part of HCI International 2014, Proceedings (PART 2 ed., pp. 26-37). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 8514 LNCS, No. PART 2). Springer Verlag. https://doi.org/10.1007/978-3-319-07440-5_3

Carmien, Stefan ; Manzanares, Ainara Garzo. / Elders using smartphones - A set of research based heuristic guidelines for designers. Universal Access in Human-Computer Interaction: Universal Access to Information and Knowledge - 8th International Conference, UAHCI 2014, Held as Part of HCI International 2014, Proceedings. PART 2. ed. Springer Verlag, 2014. pp. 26-37 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); PART 2).

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abstract = "Smartphones and an increasingly aged population are two highly visible emergent attributes in the last decade. Smartphones are becoming the canonical front end for the cloud, web, and applications from email to social media - especially so if you include pads in the same category. In Europe, the Americas and Asia the ratio of over those over 65 compared to the total population that is becoming increasingly skewed. This paper is about the intersection of these two socio-technical vectors, or more to the point about the mismatch between them: a mismatch which can lead to an increase in the digital divide rather than the decline that the more affordable smartphones could promise. We present a study of literature and results of a design process in the form of heuristics to support smartphone/tablet designers making useable and useful products for elder end-users.",

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Carmien, S & Manzanares, AG 2014, Elders using smartphones - A set of research based heuristic guidelines for designers. in Universal Access in Human-Computer Interaction: Universal Access to Information and Knowledge - 8th International Conference, UAHCI 2014, Held as Part of HCI International 2014, Proceedings. PART 2 edn, Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), no. PART 2, vol. 8514 LNCS, Springer Verlag, pp. 26-37, 8th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2014 - Held as Part of 16th International Conference on Human-Computer Interaction, HCI International 2014, Heraklion, Greece, 22/06/14. https://doi.org/10.1007/978-3-319-07440-5_3

Elders using smartphones - A set of research based heuristic guidelines for designers. / Carmien, Stefan; Manzanares, Ainara Garzo.
Universal Access in Human-Computer Interaction: Universal Access to Information and Knowledge - 8th International Conference, UAHCI 2014, Held as Part of HCI International 2014, Proceedings. PART 2. ed. Springer Verlag, 2014. p. 26-37 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 8514 LNCS, No. PART 2).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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Carmien S, Manzanares AG. Elders using smartphones - A set of research based heuristic guidelines for designers. In Universal Access in Human-Computer Interaction: Universal Access to Information and Knowledge - 8th International Conference, UAHCI 2014, Held as Part of HCI International 2014, Proceedings. PART 2 ed. Springer Verlag. 2014. p. 26-37. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); PART 2). doi: 10.1007/978-3-319-07440-5_3

Elders using smartphones - A set of research based heuristic guidelines for designers

Abstract

Publication series

Conference

UN SDGs

Keywords

Access to Document

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