HEMEI: New user experience evaluation tool for Human-Machine Interfaces

  • Erik Aranburu
  • , Ganix Lasa
  • , Jon Kepa Gerrikagoitia

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Citation (Scopus)

Abstract

In this new era of intelligent industry, Human-Machine Interfaces (HMI) must allow employees to use all their knowledge and skills to exploit the possibilities offered by new technologies. In this situation, User Experience (UX) is presented as a key factor. However, there is a great lack of UX methods oriented to the design and development of industrial interfaces. Therefore, the HEMEI tool has been created, a new evaluation method that allows evaluating the pragmatic and experiential aspects of HMIs from the expert perspective of the designer or developer. To validate this new tool, we conducted a case study with a manufacturing company. The study concluded that the tool has allowed all participants to identify a significant number of aspects to be improved in the evaluated interface. This evaluation and subsequent redesign of the HMI, in addition to increasing the efficiency of production processes, generates experiences that increase the autonomy, competence, closeness, safety and stimulation of employees.

Original languageEnglish
Title of host publicationProceedings of the 22nd International Conference on Human-Computer Interaction, INTERACCION 2019
PublisherAssociation for Computing Machinery
ISBN (Electronic)9781450371766
DOIs
Publication statusPublished - 25 Jun 2019
Externally publishedYes
Event22nd International Conference on Human-Computer Interaction, INTERACCION 2019 - Donostia-San Sebastian, Spain
Duration: 25 Jun 201928 Jun 2019

Publication series

NameACM International Conference Proceeding Series

Conference

Conference22nd International Conference on Human-Computer Interaction, INTERACCION 2019
Country/TerritorySpain
CityDonostia-San Sebastian
Period25/06/1928/06/19

Keywords

  • Evaluation method
  • Human Machine Interface (HMI)
  • Industry 4.0
  • User Experience (UX)

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