Customer oriented QA system in R&D activities

Javier Ruiz; Jose M. Villate

Customer oriented QA system in R&D activities

Javier Ruiz^*, Jose M. Villate

^*Autor correspondiente de este trabajo

Producción científica: Contribución a una conferencia › Artículo › revisión exhaustiva

Resumen

A discussion of the different approaches to R&D is proposed. The experience of developing a customer oriented quality system at a technological research centre is described. A new route of QFD matrices is proposed to align the requirements of the ISO 9000 series with customer demands.

Idioma original	Inglés
Páginas	93-102
Número de páginas	10
Estado	Publicada - 1994
Evento	Proceedings of the ASQC 48th Annual Quality Congress - Las Vegas, NV, USA Duración: 24 may 1994 → 26 may 1994

Conferencia

Conferencia	Proceedings of the ASQC 48th Annual Quality Congress
Ciudad	Las Vegas, NV, USA
Período	24/05/94 → 26/05/94

ODS de las Naciones Unidas

Este resultado contribuye a los siguientes Objetivos de Desarrollo Sostenible

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author = "Javier Ruiz and Villate, {Jose M.}",

year = "1994",

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T2 - Proceedings of the ASQC 48th Annual Quality Congress

Y2 - 24 May 1994 through 26 May 1994

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Customer oriented QA system in R&D activities

Resumen

Conferencia

ODS de las Naciones Unidas

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