Estimating citizen alertness in crises using social media monitoring and analysis

Fredrik Johansson; Joel Brynielsson; Maribel Narganes Quijano

doi:10.1109/EISIC.2012.23

Estimating citizen alertness in crises using social media monitoring and analysis

Fredrik Johansson^*
, Joel Brynielsson
, Maribel Narganes Quijano

^*Autor correspondiente de este trabajo

Swedish Defence Research Agency

Producción científica: Contribución a una conferencia › Artículo › revisión exhaustiva

47 Citas (Scopus)

Resumen

The use of social media for communication and interaction is becoming more and more frequent, which is also the case during crises. To monitor social media may therefore be a useful capability from a crisis management perspective, both for detecting new or emergent crises, as well as for getting a better situation awareness of how people react to a particular crisis. The work presented in this paper is part of the EU research project Alert4All, having the overall goal of improving the effectiveness of alert and communication toward the population in crises.

Idioma original	Inglés
Páginas	189-196
Número de páginas	8
DOI	https://doi.org/10.1109/EISIC.2012.23
Estado	Publicada - 2012
Evento	2012 European Intelligence and Security Informatics Conference, EISIC 2012 - Odense, Dinamarca Duración: 22 ago 2012 → 24 ago 2012

Conferencia

Conferencia	2012 European Intelligence and Security Informatics Conference, EISIC 2012
País/Territorio	Dinamarca
Ciudad	Odense
Período	22/08/12 → 24/08/12

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10.1109/EISIC.2012.23

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title = "Estimating citizen alertness in crises using social media monitoring and analysis",

abstract = "The use of social media for communication and interaction is becoming more and more frequent, which is also the case during crises. To monitor social media may therefore be a useful capability from a crisis management perspective, both for detecting new or emergent crises, as well as for getting a better situation awareness of how people react to a particular crisis. The work presented in this paper is part of the EU research project Alert4All, having the overall goal of improving the effectiveness of alert and communication toward the population in crises.",

keywords = "Crisis management, social media monitoring, text analysis, web mining",

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Estimating citizen alertness in crises using social media monitoring and analysis. / Johansson, Fredrik; Brynielsson, Joel; Quijano, Maribel Narganes.
2012. 189-196 Papel presentado en 2012 European Intelligence and Security Informatics Conference, EISIC 2012, Odense, Dinamarca.

Producción científica: Contribución a una conferencia › Artículo › revisión exhaustiva

TY - CONF

T1 - Estimating citizen alertness in crises using social media monitoring and analysis

AU - Johansson, Fredrik

AU - Brynielsson, Joel

AU - Quijano, Maribel Narganes

PY - 2012

Y1 - 2012

N2 - The use of social media for communication and interaction is becoming more and more frequent, which is also the case during crises. To monitor social media may therefore be a useful capability from a crisis management perspective, both for detecting new or emergent crises, as well as for getting a better situation awareness of how people react to a particular crisis. The work presented in this paper is part of the EU research project Alert4All, having the overall goal of improving the effectiveness of alert and communication toward the population in crises.

AB - The use of social media for communication and interaction is becoming more and more frequent, which is also the case during crises. To monitor social media may therefore be a useful capability from a crisis management perspective, both for detecting new or emergent crises, as well as for getting a better situation awareness of how people react to a particular crisis. The work presented in this paper is part of the EU research project Alert4All, having the overall goal of improving the effectiveness of alert and communication toward the population in crises.

KW - Crisis management

KW - social media monitoring

KW - text analysis

KW - web mining

UR - https://www.scopus.com/pages/publications/84868597583

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DO - 10.1109/EISIC.2012.23

M3 - Paper

AN - SCOPUS:84868597583

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T2 - 2012 European Intelligence and Security Informatics Conference, EISIC 2012

Y2 - 22 August 2012 through 24 August 2012

ER -

Estimating citizen alertness in crises using social media monitoring and analysis

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